60 Day Money-Back Guarantee
Our satisfaction guarantee policy lasts 60 days. If 60 days have passed since the purchase was post-marked as delivered, GlasSkin would not be able to offer a refund or exchange.
Refunds & Exchanges
To be eligible for a refund or exchange, email our support team at firstname.lastname@example.org within 60 days of receiving your order and return the product. Upon receipt, we will refund the full purchase price of your item.
Lost or Stolen Packages
GlasSkin is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, GlasSkin will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate. Please make sure to enter the correct delivery address, we can not be responsible for lost packages delivered to the wrong address.